FAQ
Got a question about your LippyFeet? Here are the answers we get asked most. Still curious? Send us a message. We're happy to help.
The slippers
What size are they?
One size that fits most adult feet (approx. EU 35–41). Bigger feet? The open-heel slide gives the most room.
Will they slip on smooth floors?
No. The textured non-slip sole is made for tiles, laminate and wooden floors.
Are they actually comfortable?
Yes. Thick coral fleece inside and out makes them properly warm and soft. The funny part is a bonus.
Can I wear them outside?
They're made for indoors only, to keep your feet warm while you lounge.
How do I clean them?
Spot clean by hand with lukewarm water and a little mild soap, then let them air dry. No washing machine or dryer.
How does the mouth move?
Slide your foot in and wiggle your toes. The padded lips follow your toe movement.
Shipping
Where do you ship?
We ship worldwide to most countries, including Belgium, the Netherlands and the rest of Europe. You'll find the delivery estimates per region in our Shipping policy.
When will my order ship?
We process every order within 1–3 business days. As soon as it's on its way, you get an email with a tracking link, so you can follow your slippers all the way to your door.
How long does shipping take?
Orders ship within 1–3 business days. You get a tracking link by email as soon as your order is on its way. Delivery time depends on where you live; check the estimate for your region in our Shipping policy. You can also follow your parcel on our Track your order page.
Orders & returns
Can I change or cancel my order?
Yes, if you're quick! Contact us within 12 hours of placing your order at support@lippyfeet.com with your order number and what you'd like to change. After that, your order may already be on its way, but you can still return it (see below).
Can I return them?
Yes. You get a 30-day money-back guarantee, on top of your legal 14-day right of withdrawal in the EU. Just email us first with your order number and we'll send you the return instructions. All details are in our Refund policy.